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Orange County Government, Florida
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Emergency Medical Services

You're safe, secure and receiving attention

Housebound? Register for evacuation help

Call the Orange County Special Needs Registration line at (407) 836-9319 for registration forms and instructions. Be sure to keep your information current.

Eligibility & registration

Any Orange County resident who meets the established eligibility criteria may register. Registration can be obtained by calling or visiting one of the following:

  • Visiting the Florida Department of Emergency Management website
  • Visiting the Orange County Government website
  • Contacting the Orange County People with Special Needs Program
    (407) 836-9319
  • Contacting the Orange Co. Office of Emergency Management
    (407) 836-9140
  • Asking your Home Health Care Agency to register you.
  • Asking your Hospice Agency to register you.
  • Asking your Medical Equipment Supplier to register you.
  • Asking your Senior Social Service Agency to register you.

Information collected during the registration process is confidential by law and will only be given to specific emergency personnel.

Where will I go?

Orange County has three designated Special Needs Shelter sites.

What should I take?

  • All standard items.
  • Medications.
  • Extra medical equipment/supplies (such as oxygen, nebulizers, etc.).
  • Personal hygiene items.
  • Special dietary foods/snacks.
  • Do Not Resuscitate (DNR) Orders.
  • Caregiver(s).

Can I bring my pet?

Orange County welcomes family and certified guide or companion animals. Please call Animal Services at (407) 352-4390.

Can I shelter at a hospital?

Hospitals don't provide shelter; instead you should go to the designated Red Cross or Special Needs Shelter.

Contact Us

Emergency Medical Services Office
2002-A East Michigan Street
Orlando, Florida 32806

Phone: (407) 836-8960
Fax: (407) 836-7625