Energy Bill Assistance

Need help with energy bill? We can help!

Do I qualify?

You must be a legal resident of Orange County and have a gross household income no more than 150% of the Federal Poverty Income Guidelines. View Income Guideline Chart

Low Income Home Energy Assistance Program
2020 Household Income Guidelines

Number of People in the Household Maximum Annual Household Income
1 $19,140
2 $25,860
3 $32,580
4 $39,300
5 $46,020
6 $52,740
7 $59,460
8 $66,180
For each additional person in the household more than 8 people, add: $6,720

You Will Need:

For eligibility, you must submit the following required documents with the energy bill assistance application:

  • Copy of Photo Identification of the applicant
  • Copy of Social Security Cards for all household members (Other documents can be presented if card(s) are not available)
  • Current Utility Bill (proof of utility obligation)
  • Proof of Income for all household members (proof of income may be but not limited to):
    • Copy of pay stubs for last 30 days
    • Copies of award letters from Social Security, SSI, SSDI, VA, TANF/Wages, etc.
    • Letter or print-out from employer(s)
    • W-2 (tax forms)
    • Statement of financial support from family, friends or other agencies
    • Self-Declaration of income statement (signed) Self Declaration Form
  • Certification letter from Section 8/HUD/Orlando Housing Authority showing amounts of monthly Utility Allowance, Reimbursement or proof of Flat Rent. (Applicants must pay the monthly utility amount(s) prior to LIHEAP determining eligibility)
  • Copy of Food Stamps Award Letter (if applicable)

How To Apply:

You may apply by completing the FASTRACK ONLINE APPLICATION FOR ASSISTANCE, sign the application and upload all required documents from the document list above. All required documents must be uploaded at the time of the online application submission for consideration of services. Any incomplete applications without proper documentation will not be processed.

Apply Here

Due to COVID-19, our offices are not conducting face-to-face interviews. Fastrack Online Application available Monday – Wednesdays from 8 a.m. – 12 p.m. You may contact our office for alternative ways to apply.

Contact Us

Community Action Division
2100 E Michigan Street
Orlando, FL 32806

Phone: (407) 836-7429
Fax: (407) 836-7439

Office Hours: Monday – Friday, 8:00 am – 5:00 pm