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Coronavirus (COVID-19) Mayor Demings' Seal

Development Services Information

Effective Friday, March 27, 2020

Orange County Development Services is committed to supporting the development industry, especially during these challenging times. Beginning Friday, March 27, 2020 the Orange County Administration Building and some other County facilities will be temporarily closed to the public in order to reduce the potential for spread of infectious disease. Though we love working with you face to face, for now we ask that you conduct permitting activity remotely.

Division of Building Safety Permitting Information

Sub-Permits

Sub-trade permits may be submitted through the Fast Track Online Services portal. This applies to roofing, mechanical, electrical, plumbing, gas, fencing and solar permitting.

The Fast Track Online Services portal has been expanded to allow non-contractors, excluding homeowners, to submit permit applications on behalf of a licensed contractor, provided they have the contractor’s license number and the contractor also has a Fast Track Account. Homeowners wishing to apply for Owner-Builder permits, please view the Owner-Builder instructions on the Fast Track registration instructions page. Please contact our offices if you need assistance at 407-836-5550.

Building Permits

New building permits, both commercial and residential, may be submitted online through the Fast Track Online Services portal. If you must submit paper plans as part of the revisions or corrections process for existing paper-based permits, they will be required to be dropped off for processing at a drop-off box located at the entrance to the Orange County Administration Building.

In order to assist customers new to electronic permitting and plan submittal, an interactive electronic training presentation is available upon request. Call 407-836-5550 for help and to request access.

Fast Track Online Services | Training videos | 407-836-5550

Modified Inspections Protocol

A modified protocol has been enacted for occupied structures, such as residences and businesses. Inspectors will be required to maintain social distancing and provide a questionnaire to assess risk prior to entering an occupied structure.

Remote Inspections

Orange County Division of Building Safety now offers remote inspections for select inspection types to homeowners and businesses. Implementing remote inspections is consistent with Orange County Mayor Jerry L. Demings’ goal of streamlining the permitting process, as well as CDC guidelines and operational recommendations provided by the Orange County Government's Economic Recovery Task Force.

Remote inspections will be offered in 30-minute intervals throughout the day, from 8 a.m. through 4 p.m. To request a remote inspection, applicants need to download the Remote Inspection Form and ensure that a team member will be on site with a mobile device capable of video calls. A helpful link has been provided by the technology vendor to test the device to be used prior to the time of inspection, in order to reduce the potential for delays. An app download is not required for this service.

Inspection Types Currently Offered:

  • Building: windows and doors final inspection
  • Electrical: residential underground, concrete encased/footer bond
  • Mechanical: air conditioning change-out final inspection
  • Plumbing: irrigation, water heater change-out final inspection, re-pipe

Planning Division

During the “Stay-at-Home” period, most Planning Division staff will be working from home, but they will continue to respond to all public/customer emails and voice messages and process submitted land use, zoning and development applications. While the activities of the Planning & Zoning Commission, Development Review Committee and Development Advisory Board are temporarily suspended, related applications will continue to be accepted electronically via email and by standard package delivery services.

Questions related to new or pending applications or other planning matters may be directed to the staff members listed below:

Zoning Division Permitting Information

Fence Permits

All residential Fence permits must be submitted through the Fast Track Online Services portal. Information on applying for fences online, for both Contractors and Homeowners, can be found online on the Fence Permits webpage. If you have any questions about fence permits or how to submit online, you can contact the Zoning Division at zoning@ocfl.net or 407-836-3111.

All other Zoning Permits must be applied for electronically, via email.

This applies to the following permit types:

  • RV or Boat Storage Permits
  • Paver Permits
  • Temporary Signs
  • Painted Signs
  • Garage Sales
  • TPSC Permits
  • Addressing Requests
  • Collection Bin
  • Lot Splits
  • Tree Removal or Timber Harvest
  • Zoning Verification Letters
  • Alcohol Beverage Distance Measurements
  • MMTC Applications
  • Non-Conforming Use and Zoning Manager’s Determinations

To submit electronically, follow these steps:

  • Submit a complete application, and all required documents, electronically by emailing the documents as a PDF to zoning@ocfl.net. In the subject line of the email, please put the permit type you are applying for (RV Storage, Pavers, Garage Sale, etc.). You can find PDF copies of the applications, as well as what documents are required for each permit type, on the Permits webpage.
  • The Zoning Division will review your application. Should any additional information or documentation be required, you will be contacted by Zoning Division staff.
  • Once approved, you will receive an email notifying you of the approval and also a link to the Fast Track website, where you can create an account and pay for the Zoning Permit. When creating your account, the User Category you will need to choose is Zoning/BZA.
  • After fees have been paid, your permit will be complete. Your receipt of payment is your permit for all zoning permits with the exception of the following, in which case you will receive a permit, letter or other type of documentation:
    • Lot Splits
    • Tree Removal or Timber Harvest
    • Zoning Verification Letters
    • Alcohol Beverage Distance Measurements
    • MMTC Applications
    • Non-Conforming Use and Zoning Manager’s Determinations

Business Tax Receipts

Business Tax Receipt Applications must be submitted electronically.

To submit electronically, follow these steps:

  • Download and complete an electronic Business Tax Receipt Application.
  • Submit the completed Business Tax Receipt Application electronically by emailing the completed application in PDF format to zoning@ocfl.net. Remember to put BTR in the subject line of the email.
  • The Zoning Division will review your application. Should any additional information or documentation be required, you will be contacted by Zoning Division staff.
  • Once approved, you will receive an email notifying you of approval with a link to the Fast Track website. Create a Fast Track account and pay for the Business Tax Receipt. When creating your account, the User Category you will need to choose is Zoning/BZA. 
  • After fees have been paid, contact the Business Tax Department for further instruction. The Business Tax Department can be reached at 407-836-5650.

Information About Other Reviewing Departments, Divisions and Permit Types

Florida Department of Health in Orange County

The Florida Department of Health in Orange County Office is currently open for business.

We are recommending electronic payment of permits only.
Office Main Line: 407-858-1497, Office Hours: 8 a.m. to 4 p.m.
Email for applications is OrangeEVHPermitApplications@flhealth.gov. FAX: 407-228-1467 or 407-228-1468

Florida Department of Health in Orange County
1001 Executive Center Drive, Suite 200
Orlando, FL 32803

Environmental Protection Division (EPD)

Orange County EPD offices are closed to the public, but EPD will continue to review electronic plans and permit applications and conduct operations electronically. EPD is currently accepting permit applications and payments in a drop-off box in the EPD lobby. Customers may call 407-836-1489 for assistance. This line will be answered by a staff member who can assist customers and direct requests to the appropriate program contact(s). You can also email EPD at EPD@ocfl.net and your email will be directed to the appropriate program contact(s).

National Pollutant Discharge Elimination System (NPDES) staff will be reviewing erosion and sediment control plans electronically and will be participating in any scheduled pre-construction conferences via remote means. NPDES staff will continue to conduct field inspections while practicing social distancing on site. Questions regarding NPDES Program requirements can be emailed to Mary.Lawrence@ocfl.net.

Asbestos Notifications, Surveys and Abatements

Useful information is available at www.fldepportal.com/go/submit-registration. Please contact John.Parker@ocfl.net or 407-836-1445 with any asbestos-related questions.

Air pollution source permitting questions should be directed to Wanda.Parker@ocfl.net.

Electronic Submittals to EPD:

Orange County Environmental Protection Division
3165 McCrory Place #200,
Orlando, FL 32803

Orange County Utilities

Orange County Utilities has implemented the following procedure to support our customers and development community during these unprecedented times. We appreciate your patience and remain committed to serving you to the best of our ability during these temporary closings.

Please send all your permit review, inquiries, processing and fee quote requests via e-mail to DevelopTeam@ocfl.net. Please include all supporting documents when submitting applications for approval (Fee Quotes, Wastewater Application and Warranty Deed).

You will be notified once your request is reviewed and approved for payment. You can make a payment online using a credit card if the total amount due for your permit is $20,000 or less. Please contact us for instructions if you wish to make a payment online. Alternatively, you can make a check payment by placing it along with the relevant documents in the drop box located by our drive-thru at 9150 Curry Ford Road, Orlando.

For payments of more than $20,000, you will need to deliver a check payment along with the completed documents (once you receive the e-mail approval for payment) to 9150 Curry Ford Road. Since our lobby is closed, please place all documents and your check payment in the drop box located by our drive-thru at 9150 Curry Ford Road, Orlando. Copies of bills and receipts will be sent to you once processed.

Utilities Development Customer Service
Phone: 407-836-5505 | E-mail: DevelopTeam@ocfl.net

Stormwater Management Division

The Stormwater Management Division will continue to review plans and make determinations about the necessity of Floodplain Permits. In the event that a permit is required, customers will receive instructions on how to apply and mail in necessary information.

Impact Fees and Concurrency

Impact Fees and Concurrency Reviews for building permits will utilize an electronic review process. Impact Fee Assignment Letters or Deferral Applications can be submitted physically or digitally.

Digital Assignment letters need to be notarized, scanned, then emailed to ImpactFees@ocfl.net. Physical letters can be dropped off in person at the Impact Fees and Concurrency Drop Box at the entrance of the Orange County Administration Building, or mailed to the below mailing address.

Concurrency Applications may be emailed to Concurrency@ocfl.net. Additionally, original applications must be dropped off in person at the Impact Fees and Concurrency Drop Box at the entrance of the Orange County Administration Building, or mailed to the below mailing address. An approval letter cannot be sent until Orange County receives the original application. We strongly encourage everyone to utilize Orange County's Fast Track Online Services portal to pay for Concurrency Application Fees.

Impact Fees and Concurrency Management Office
201 S. Rosalind Ave, 2nd Floor
Orlando, FL 32801
Phone: 407-836-8181

Public Records

All Public Records Requests may be sent to PublicRecordRequest@ocfl.net.

Public Works Department

Due to the Emergency Executive Order No. 2020-04 regarding COVID-19 and the Center for Disease Control (CDC) to reduce the spread of COVID-19, effective Friday, March 27, 2020 at 8 a.m. until April 9, 2020 at 5 p.m., the Public Works Department will be open for business, but our main building at 4200 South John Young Parkway will be closed to the public.

Special instructions:

  • Drop-off boxes are located in the main lobby area of the Public Works Main Building for permit application submittals and/or any other submittals.
  • A phone and phone directory will be placed at the front desk for communication with pertinent staff members.
  • When possible, we encourage on-line submittals.

Guidelines and Recommendations