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Coronavirus (COVID-19)

Information Mayor Demings' Seal

Orange County Updates

Orange County urges all residents to continue to monitor their personal health and the health of their families. Orange County and all of its municipalities are under Curfew, effective March 20, 2020 from 11 p.m. to 5 a.m. For the latest updates from Orange County Government, visit the Orange County Newsroom.

Testing Sites

The State of Florida is taking the necessary precautions to keep residents safe and healthy. This includes supporting the coordination of testing sites in Orange County. These temporary testing sites reduce overwhelming the health departments and help prevent unnecessary illness spread at healthcare facilities. At these sites, individuals will have their swab sample collected and the sample will be sent to approved testing labs. Not all residents will meet the criteria for testing at these facilities. Please review the criteria before visiting a testing site.

Please note: Orange County Government does not run these testing sites. The sites are run by FEMA and the Florida Division of Emergency Management. Additionally, the test results will NOT be provided on-site and information will be given on timeframe to those discharged.

Learn more from the State of Florida Department of Health.

Location:
Open daily at 9 a.m.
Orange County Convention Center
North Concourse Parking Lot
9400 Universal Blvd
Orlando, FL 32819
Map and Directions

Location:
By appointment only.
The Florida Department of Health in Orange County
Screening for appointments started Monday, March 23, 2020. Call the Florida Department of Health in Orange County at 407-723-5004. Daily, 8 a.m. to 5 p.m.

Frequently Asked Questions

When are the testing centers open?

All drive-thru testing sites are expected to be fully operational by mid-week.

Why are you only testing this criteria?

Healthcare workers and first responders are at a higher risk of contracting COVID-19. Additionally, 65+ individuals are at higher risk of developing serious illness as a result of contracting COVID-19. In order to efficiently utilize resources, such as testing kits and Personal Protective Equipment, providing high-risk individuals these resources is crucial to protecting our communities overall.

How long does the drive-thru take?

This is an innovative tool to address COVID-19. As these centers come online, we will have a greater understanding of how long these processes will take. Individuals should be prepared for long wait times, we anticipate the test will take around 20 minutes per person.

What does the drive-thru testing process entail?

Patients will not be exiting the vehicle. As vehicles enter the center, individuals will be screened for symptoms and asked relevant questions. If patients are determined to fall within the testing criteria, they will then move on to individual registration. Following this, samples will be collected, and individuals will be informed on what to expect regarding testing process, who will contact them and timeframe.

Will you test my spouse/other household members?

If individuals in a vehicle meet the criteria, multiple people can be tested.

Do I need insurance?

No, all individuals who meet the criteria will be tested regardless of insurance status. However, individuals with insurance should bring their information. Please note, no co-pays will be required of individuals who bring their insurance.

Does this test cost money?

This is a free public and innovative resource available to high-risk groups.

I am a tourist from outside the United States and I have symptoms. Can I get tested?

Yes, all individuals who meet the criteria will be tested in order to protect the public health of Florida communities and mitigate the spread of COVID-19.

What should I do while I wait for my results?

Results will be processed by approved labs. We ask patients that are under investigation to self-quarantine to prevent the risk of spreading illness to those around them. Please be patient as samples are tested and take the necessary precautions to monitor symptoms and self-quarantine.

How will I receive results?

At discharge, you will be informed what to expect regarding contact and timeframe.

County Services & Facilities

Animal Services

Effective, March 27, Orange County Animal Services is no longer open to the public for appointments or adoptions. Please note that our clinic care and shelter team will be taking care of the remaining animals at the shelter and our enforcement team will be limited to priority calls.

Libraries

Beginning Wednesday, March 18, 2020, all Orange County Library System locations will be closed to the public until further notice.

Other Libraries

Parks and Senior Centers

All youth, adult and senior programs and gatherings are suspended; all fitness centers, gyms, game rooms, tennis centers, playgrounds, basketball courts, volleyball courts, boat ramps, canoe/kayak launches, splash pads, Kelly Park swimming area and the Fort Gatlin Pool are closed until further notice. All Orange County Parks and Recreation Campgrounds are closed until further notice.

Roads and Public Transit

LYNX

LYNX modifies service effective March 30. Learn about temporary adjustments at www.golynx.com/coronavirusinfo.

Sunrail

Effective Tuesday, March 31, SunRail will run a modified schedule. Station equipment & trains are disinfected & sanitized throughout the day. View schedule at sunrail.com.

Schools

The Florida Department of Education has extended the closure of schools in Florida and a continuation of distance learning through at least April 30. District Offices will not be open for walk-in visitors until the “Stay At Home” order expires. Limited staff will be present and telephone calls will be managed from 9 a.m. to 2 p.m. School Offices will be open from 9 a.m. to 2 p.m., by appointment only. Call or email the school for appointments. Visit the Orange County Public Schools website for more information.

Utilities

Orange County Utilities

As a precaution for Orange County residents and staff, effective Thursday, March 19, 2020, the Orange County Utilities Administration Building Customer Lobby is closed due to the COVID-19. For payment information, visit www.ocfl.net/WaysToPay.

Water service disconnections for nonpayment, as well as late payment fees for residential water and wastewater customers, have been suspended.

Development Services, Building Permits, Zoning Permits

Visit our Development Services web page for detailed information on service changes.

Other County Facilities

Regional History Center

The Orange County Regional History Center is currently closed. All field trips, programs, and events through at least March 22 will be postponed or canceled.

Community Action Division

Community Action Centers have cancelled all senior programming until further notice.

Property Appraiser

Orange County Property Appraiser’s (OCPA) downtown office lobby is closed to visitors, and all staff has transitioned to work remotely. OCPA’s website (www.ocpafl.org) and customer service phone lines (407-836-5044) will remain available Monday-Friday from 8 a.m. – 5 p.m.

Tax Collector’s Office

Offices will close effective March 20 at 5 p.m. until further notice. The office will continue to provide services online, by email and phone with limited personnel. Visit www.octaxcol.com/news/coronavirus for information.

Clerk of Courts and Courthouse

The Orange County Clerk of Courts has closed all of its branch office locations and call center as of Friday, March 20, 2020 until further notice. Visit www.myorangeclerk.com for additional information.

Ninth Circuit Court of Florida has suspended jury trials & summons. For information on closures and procedural changes affecting courts in Orange and Osceola counties, visit the Ninth Circuit Court COVID-19 website.

This page was last updated on 03/31/2020.