General

Orange County Government, Florida provides its web site for your convenience. By using the information, services and products available through this web site, you agree to be bound by all of Orange County Government's terms and conditions of use as set forth herein.

The terms and conditions set forth in the PPTOU may be updated from time to time without notice to you. It is your responsibility to review it from time to time to be aware of any such change. Your continued use of this service will indicate your agreement to any such change.

Please note that Orange County Government is not responsible for the content or privacy practices of web sites whose contents are not controlled by Orange County Government, whether Orange County Government links to them as “outside sites” or not.

Public records

Florida has a very broad public records law. As a result, any written communication created or received by Orange County officials and employees will be made available to the public and media, upon request, unless otherwise exempt. Furthermore, under Florida law, email addresses are public records. If you do not want your email address released in response to a public records request, do not send electronic mail to this entity. Instead, contact our office by phone or in writing.

Collection of personal information

When you engage in activities on this site, you may be asked to provide certain information about yourself by filling out and submitting an online form. It is completely optional for you to engage in these activities.

Depending upon the activity, some of the information that we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity online. Instead, you will need to use a non-web option for transacting that business with Orange County Government.

How your personal information is used

Orange County Government collects your information in order to record and support your participation in the activities you select. For example, information you provide to Orange County Government may be used to help you obtain building permits, inspection requests, etc.

Information that you provide may also be used by Orange County as part of our efforts to keep vendors informed about standards, requirements or service changes, or other services of Orange County Government. All information collected will be shared only with other Orange County residents, organizations, or registered users as required by state or federal law.

Protection of your personal information

Orange County Government recognizes and appreciates the importance of responsible use of information collected on this site. Information may be saved for a designated period of time in order to comply with the State of Florida's archiving policies. However, information will not be disclosed to third parties or other government agencies, unless required by state or federal law.

Use of cookies

When you visit Orange County Florida's web site, you can surf the site anonymously and access information without revealing your identity. In order to improve our site, we may use "cookies" to assist your visit. A cookie is small amount of data that is transferred to your browser by a web server and can only be read by the server that gave it to you. It can function as your identification card, recording your passwords, purchases, and preferences. However, it cannot be executed as code or deliver viruses.

Most browsers are initially set to accept cookies. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it.

For some web pages that require an authorization, cookies are not optional. Users choosing not to accept cookies will probably not be able to access those pages. While certain web pages use cookies to assist your visit to the Orange County web site, and while our web servers automatically log the IP address of your computer, this information does not identify you personally, and you remain anonymous unless you have otherwise provided personal information to a specific web page.

User accounts

When registering to use a “Members Only” feature, it is solely your responsibility to keep your private account information, such as username and password secure. You must not disclose your private account information to anyone except other authorized persons.

You are entirely liable for all activities conducted through YOUR ACCOUNT. You agree to immediately notify Orange County Government of any unauthorized use of your account or any breach of security.

Orange County will never ask you for your password in an unsolicited phone call or in an unsolicited e-mail. Also remember to sign out of your account and close your browser window whenever you have finished your work.

Security

Data transmission over the Internet is not guaranteed to be 100% secure. While we strive to protect your personal information, Orange County Government cannot ensure or warrant the security of any information transmitted to us or received from our online products or services. Once we receive a transmission, we make our best effort to ensure it is secure on our systems.

Your responsibilities

You are responsible for all charges associated with connecting to the Internet. You agree that any telephone or other communications fees and charges incurred are your sole responsibility. The access number you use may not be a local phone call (even though it may be in the same area code as your phone number) and you may be subject to long distance fees or other charges. We advise you to check the local telephone service to verify whether your access number is a local charge and if additional communication fees may apply.

Prohibited uses

As a user of Orange County Government's web site(s) you agree to use this service only for its lawful, intended purposes. Use of this service for transmission, distribution, retrieval, or storage of any information, data, or other material in violation of any applicable law or regulation is prohibited. You also agree not to use the service to:

  • Provide false information or to impersonate someone else;
  • Distribute computer viruses, worms, or any software intended to damage or alter a computer system;
  • Violate any applicable local, state, national or international law.

System and network security

Violations of system or network security of the service are prohibited, and may subject you to criminal and/or civil liability. Orange County Government will investigate potential security violations, and may notify applicable law enforcement agencies if violations are suspected.

You may not attempt to circumvent the authentication procedures or security of any host, network, network component, or account to access data, accounts, or systems that you are not expressly permitted to access. You may not interfere or attempt to interfere with service to any other user.

Violation of terms of use

In the event of any violation of the terms contained herein, Orange County Government reserves the right to suspend or terminate, either temporarily or permanently, any or all services provided. Users who violate terms contained herein may additionally incur criminal and/or civil liability. Orange County Government may refer violators to civil or criminal authorities for prosecution.