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Crisis Assistance Program

Documents to bring to your appointment

Mayor Demings' Seal

Important: You must bring your photo ID to the appointment in order to be seen.

To complete your application for assistance, please bring the following required documents to your scheduled appointment:

  • Government Issued Photo ID for all adults in the household
  • Social Security Cards for all household members (government issued documents showing the full 9-digit SSNs will be accepted)
  • Late Notice for the rent, mortgage, and/or utility bill for which you are requesting assistance.
  • Rental or Lease Agreement (if expired, bring most current one)
  • Proof of Income for the last 30 days from all sources for all household members
  • Proof of Basic Expenses for the last 30 days
  • Benefits Information such as food stamps letter or child support verification letter (if applicable)
  • Proof of Crisis Situation - Verifiable documentation of a decrease in income or increase in basic expenses
  • Bank Statements - Previous 30 days of bank/pay card transaction history

PLEASE NOTE: If you miss your appointment, you will need to call 407-836-6500 to be rescreened for a new appointment.