Do I qualify?
You must be a legal resident of Orange County and have a gross household income no more than 150% of the Federal
Poverty Income Guidelines.
View Income Guideline Chart
*These Figures are based on the FY 2024 U.S. Department of Health and Human Services (HHS) Informational Memo ACF-OCS-LIHEAP-IM-2024-02 published on March 29, 2024.
You Will Need:
For eligibility, you may need to submit the following required documents with the energy bill assistance application:
- Copy of Photo Identification for the applicant
- Birth Certificates for all household members (or other proof of US citizenship or benefit-eligible alien status)
- Current Utility Bill and if bill is not in applicant’s name, a copy of current lease (proof of utility obligation)
- Proof of Income for all household members (proof of income may be but not limited to):
- Copies of award letters from Social Security, SSI, SSDI, VA, TANF/Wages, etc.
- Copy of pay stubs for last 30 days
- Letter or print-out from employer(s)
- W-2 (tax forms)
- Statement of financial support from family, friends or other agencies
- Self-Declaration of income statement (signed) Self-Declaration Form: English | Spanish
- Certification letter from Section 8/HUD/Orlando Housing Authority showing amounts of monthly Utility Allowance, Reimbursement or proof of Flat Rent. (Applicants may need to pay the monthly utility amount(s) prior to LIHEAP awarding benefit)
- Copy of Food Stamps Award Letter (if applicable)
How to Apply for Energy Bill Assistance:
According to funding availability, eligible Orange County residents may apply for LIHEAP benefits through our online LIHEAP application portal below. All required documents must be uploaded at the time of the application submission for consideration of services. Incomplete applications or those missing documentation could result in a denial of services. The application is available in English, Spanish, and Creole. The same portal may also be used to check your application status and upload any additional requested documents.
Important Note: If you have received a Home Energy Credit within the last 12 months, you may only qualify for the Crisis Benefit. To be eligible for the Crisis Benefit, one of the following conditions must apply:
- You have less than 7 days of usage remaining on your Power Pass (OUC customers only),
- You have received a disconnection notice, or
- Your power has already been disconnected.
For questions or additional resources, you may call the LIHEAP hotline at (407) 836-7429, Monday - Friday 8:30am-12pm.
APPLICATION AVAILABLE AT 9AM, MONDAY, MARCH 31ST TO APPLY.