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Crisis Assistance Program

Temporary financial crisis…need help?

Mayor Demings' Seal

Crisis Assistance Program (CAP) is a limited financial assistance program for Orange County residents.

Who We Help

Individuals and families with an unforeseen loss of income or increase in expense(s) that are recently past due on their housing or basic utilities and will be self-sufficient within the next month

How We Help

  • Provides one-time financial assistance for rent, mortgage, and/or utilities (electric, gas, or water only)
  • Budget counseling
  • Information and referrals to community resources

Minimum Qualifications

  • U.S. citizen or legal resident status
  • Established Orange County resident for at least 90 days
  • Insufficient resources to pay for housing and/or utility expense(s)
  • Documentation of unforeseen event within past 30-60 days that caused emergency financial need
  • One-time assistance will resolve the situation
  • Verification of future financial management
  • Two (2) year eligibility period

How Do I Request Help?

  • Call 407-836-6500 to be screened for an appointment
  • Appointments are scheduled on a first call, first-serve basis Monday through Friday, from 8:30 a.m.–12:30 p.m. (excluding Orange County observed holidays and closures due to a weather emergency or otherwise related event)
  • Documents to bring to your appointment

Contact Us

Orange County Crisis Assistance Program (CAP)
Citizen Resource and Outreach Division
Phone: 407-836-6500