Identity Theft

Don't be a victim

Stay Safe

  • Mail your checks only at the post office or a Post Office mailbox.
  • Tear up pre-approved credit card offers, receipts, or tax information.
  • Never give out your credit card number over the telephone.
  • Don't use your social security number or birth date for a PIN.
  • Memorize all your passwords.
  • Protect your Social security number, do not print it on your checks.

If It Happens To You

  • Call the police immediately and get a copy of the police report.
  • Get replacement cards with new account numbers.
  • Call the three reporting credit bureaus.
  • Notify your bank and get new account numbers.
  • Put a stop payment on all outstanding checks.
  • Get a new ATM card, account number and password.
  • Call your telephone and utilities.
  • Change your driver's license number if used as identification on bad checks.
  • Send by certified mail, and keep copies of letters and documents.

Contact Us

Orange County Consumer Protection
2450 33rd Street, 2nd Floor
Orlando, FL 32839

Email: fraudhelp@ocfl.net
Phone: (407) 836-4237/4267
Fax: (407) 836-4233

All e-mail sent to this address becomes part of Orange County public record. Comments received by our e-mail subsystem can be read by anyone who requests that privilege. In compliance with "Government in the Sunshine" laws, Orange County Government must make available, at request, any and all information not deemed a threat to the security of law enforcement agencies and personnel.